Jump to content

MODA COLLECTIONS

 

Returns

If you are not completely satisfied with an item purchased at www.modacollections.co.uk, you can return it to us within ten (10) days of receipt of item(s) for an exchange or refund by following the steps outlined below. 

•You must contact us to approve the return before you send any items, we will then issue you with a Returns Authorisation number which must included in the package, items send back without a returns authorisation number will not be refunded.
• Merchandise must be returned in its original condition in order to be accepted as a return. Merchandise must be unworn, unwashed and in a resalable condition. 
• Returned or exchanged items must be accompanied by the original receipt, all packaging, hang-tags and any related accessories and instruction booklets. No refund or exchange will be processed for items that are returned incomplete, damaged or soiled. 
• Please note that the return of certain items, such as underwear, are subject to restrictions. 
• We do not cover the cost of any return postage; approved refunds/exchanges will be to the value of the original item purchased only.

• Our returns address is Moda Collections, 66-67 Kingsway, Swansea, SA1 5HW. Alternatively you can return your items for free, in person, at the same address. You (the buyer) will remain responsible for any damages/loss until the item(s) are received at our returns address.

• If you have any questions about the returns or exchange procedure, please do not hesitate to contact us at +44 (0) 1792 469 100 or e-mail us at sales@modacollections.co.uk.

MenswearLadieswearIn StoreM-BarNewsletter
Verisign Secured

Your Account | Returns | Delivery Charges

© Copyright MODA COLLECTIONS 2018 | Terms and Conditions | Privacy Policy | About Us | Contact Us