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MODA COLLECTIONS

 

General: These terms apply to all sales by www.modacollections.co.uk
We reserve the right for reasons of continuous improvement to make changes to the items shown on this website and to remove selected styles.

• Standard UK delivery is FREE on all full price orders or on any order when you opt to Click & collect. Standard UK delivery is within 5 working days. Sale or reduced items incur a £4.95 delivery charge.


• When you buy an item online you will be charged at the time you place your order. Our acceptance of the order takes place when that item is dispatched. You will be notified by e-mail if any items are not available and will be refunded via the original payment method.


• If you are not completely satisfied with an item purchased at www.modacollections.co.uk, you can return it to us within ten (10) days of receipt of item(s) for an exchange or refund by following the steps outlined below. 


• Merchandise must be returned in its original condition in order to be accepted as a return. Merchandise must be unworn, unwashed and in a resalable condition. 


• Returned or exchanged items must be accompanied by the original receipt, all packaging, hang-tags and any related accessories and instruction booklets. No refund or exchange will be processed for items that are returned incomplete, damaged or soiled. 


• Please note that the return of certain items, such as underwear, is subject to restrictions. 


• We do not cover the cost of any return postage; approved refunds/exchanges will be to the value of the original item purchased only.

• Our returns address is Moda Collections, 66-67 Kingsway, Swansea, SA1 5HW. Alternatively you can return your items for free, in person, at the same address. You (the buyer) will remain responsible for any damages/loss until the item(s) are received at our returns address.


• If you have any questions about the returns or exchange procedure, please do not hesitate to contact us at +44 (0) 1792 469 100 or e-mail us at sales@modacollections.co.uk.

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